Frequently Asked Questions
Informed Decisions Start Here
We understand that there are many questions that come to mind when you are searching for a provider to take care of you and your family. We have a wonderful staff available to answer any questions that you may have. We have answered some of our most commonly asked questions below. We invite you to contact us anytime with additional questions. We look forward to serving you.
Yes. We look forward to caring for you.
We are preferred providers for the following insurances: BCBS,
Medicare, Humana (Medicare Advantage Plan), Tricare, VSP, Principal and All Kids (Medical Only). There are several other insurances that we accept reimbursement from, but are not
providers for. Please feel free to contact our office regarding your
Yes. The American Optometric Association recommends eye examinations be performed at ages 6 months, three years, 5 years and annually thereafter. We treat strabismus (“lazy eye”) and amblyopia. We have a large selection of children’s glasses. We routinely screen for childhood ocular disease such as juvenile glaucoma, ocular effects of juvenile diabetes, retinoblastoma, etc. Our exam rooms are child-friendly.
Yes. There is an after-hours emergency number at the end of our office greeting. There is an on-call doctor from our office available 24 hours/day 7 days/week.
Yes. We routinely dilate all of our patients to monitor for diabetic and hypertensive retinopathy.
Yes. Our doctors diagnose, treat and manage diseases of the eye including glaucoma, strabismus, amblyopia, dry eye syndrome, “pink” eye/viral infections of the eye, bacterial infections of the eye, etc. Our doctors have therapeutic privileges and can prescribe topical and oral medications for the treatment of ocular conditions.
Yes. Our office and equipment are designed for ease of maneuvering to accommodate our wheelchair patients.
Yes. We fit and prescribe all types of contact lenses: Soft disposable, Toric contact lenses (to correct astigmatism), Multifocal Soft contact lenses, Colored contact lenses, Rigid Gas Permeable (RGP) Single vision and multifocals, Specialty contact lenses for keratoconus and disfigured eyes, Sports enhancing contact lenses for contrast, etc.
Yes. We have a wide selection of ladies, men’s, pre-teens, and children’s dress eyewear, sunglasses, Rec Specs, task-specific eyewear, etc.
Superficial Foreign Body Removal – Yes.
Punctal Plugs for the treatment of Dry Eye Syndrome – Yes.
Pre and Post-operative Cataract and LASIK – Yes.
Penetrating Injuries and Intraocular Surgeries – No.
Our doctors routinely remove superficial foreign bodies (Ex. Metallic foreign bodies). If an object has penetrated the eye, or the eye requires intraocular surgical intervention, we will refer our patients to the appropriate ophthalmology specialist for those procedures.
Our doctors perform the pre-operative consultation and post-operative surgical care for cataract and LASIK surgery. We work with our ophthalmology colleagues to co-manage our patients. The pre-operative consultation includes an extensive dilated examination to evaluate the retina, examination of corneal tissue and prescription. We determine if our patients are candidates for the appropriate surgical procedure and discuss at length the advantages and disadvantages of such procedures for them and the appropriate surgeon for their case. Post-operatively, we see our patients to monitor for infection and guide them through their post-operative care. Generally, our patients are seen 1 day, 1 week, 1 month, and 3 months after both cataract and LASIK surgery.
Routine vision insurance will typically help pay for one routine eye exam per year and may help pay towards glasses or contacts. Routine vision insurance may pay for some contact lens services. Medical insurance is used for the treatment of eye disease such as glaucoma, macular degeneration, diabetic retinopathy, etc. Medical insurance is used for testing related to the diagnosis, evaluation and treatment of eye conditions and for treatment of injury, allergies and infections.